Privacy Policy
Last updated: August 7, 2025
This Privacy Policy describes how user data is handled in the Hairelya app. By using the app, you agree to the practices described below.
1. Data Collection
Hairelya collects only the minimum data required to function. Most content is stored locally or in your private iCloud account (for PRO users). We do not collect names, contact details, or any personal identifiers beyond what's needed for login.
2. Sign in with Apple / Google / Email
Hairelya allows optional sign-in using Apple ID, Google Sign-In, or email and password. This data is used only for authentication. We store your Firebase user ID and email address (if applicable) to manage your session. No profile, name, or marketing data is collected.
3. Firebase Services
Hairelya integrates the following Firebase services:
- Firebase Authentication: manages login via Apple, Google, or email
- Firebase Analytics: collects anonymized usage metrics to improve app experience
For more details, see Firebase Privacy and Google Privacy Policy.
4. Data Stored
The following data is stored only on your device or in your private iCloud (PRO):
- Haircare routine preferences and reminders
- Hair timeline entries and optional notes
- Products used, categorized by type and brand
- Custom notifications and goals
- Hair profile data like type, texture, scalp condition, and goals
5. iCloud Sync (PRO only)
PRO users can choose to back up or restore data via iCloud. Your iCloud account is personal and private; we do not access or view this data. Apple’s iCloud encryption and security policies apply.
6. HairelyaAI Chatbot
Hairelya includes a chatbot powered by OpenAI (e.g. GPT-4) to offer haircare-related suggestions. When you use this feature:
- Your messages are sent to OpenAI's servers for real-time processing
- No personal data or identifiers are attached to these messages
- We do not store chat history or use messages for training purposes
- Do not enter sensitive or personally identifiable data into the chat
See OpenAI Privacy Policy for more information.
7. Ads and Tracking
Hairelya FREE version may show ads through Google AdMob. These ads may use your device’s IDFA (Advertising Identifier) only with your consent.
- On first launch, ATT (App Tracking Transparency) permission will be requested
- No personalized ads are shown without your explicit consent
- Consent can be changed anytime via iOS Settings > Privacy & Tracking
- See Google Ads Policy
8. RevenueCat and Purchases
We use RevenueCat to manage PRO subscriptions. RevenueCat handles entitlement checks, purchase validation, and syncing across your Apple devices.
- No payment information is stored by us; all payments are via Apple’s StoreKit
- RevenueCat collects anonymous identifiers to manage access
- We do not use this data for advertising or marketing
- See RevenueCat Privacy Policy
9. Data Deletion
You can delete all your data by uninstalling the app. iCloud data can be removed from your iCloud settings. We do not store any server-side data linked to your account.
10. Children’s Privacy
Hairelya is not intended for children under 13. We do not knowingly collect data from minors. Please contact us if you believe a child has submitted personal information.
11. Changes
We may update this policy as features evolve. Significant changes will be notified in-app.
12. Contact
For any questions or concerns, please contact us at support@hairelya.com.