This Privacy Policy applies to:
- Hairelya iOS App - Available on the App Store for iPhone and iPad
- Hairelya Website - Accessible at hairelya.com
- Related Services - Blog, newsletter, and support channels
By using any Hairelya service, you agree to the practices described in this Privacy Policy. We are committed to protecting your privacy and giving you control over your personal information.
1. Data Collection
Hairelya follows a privacy-first approach, collecting only the minimum data required to provide our services.
iOS App
- • Hair profile & routines (stored locally)
- • Photos (never uploaded without permission)
- • Product information
- • Optional: Firebase Auth ID
Website
- • Cookie preferences
- • Newsletter email (optional)
- • Analytics data (with consent)
- • Blog interaction metrics
2. Sign in with Apple / Google / Email
Optional authentication is available for syncing and backup features:
Sign in with Apple
Uses Apple's secure authentication. We only receive a unique ID.
Google Sign-In
Secure OAuth authentication. Email used only for account management.
Email & Password
Traditional authentication. Password encrypted and never stored in plain text.
3. Firebase Services
We use Google Firebase for secure infrastructure:
Firebase Authentication
Manages secure login sessions
Firebase Analytics
Anonymous usage metrics to improve user experience
Learn more: Firebase Privacy and Google Privacy Policy
4. Data Stored on Your Device
This data never leaves your device unless you explicitly choose to sync
- Haircare routine preferences and reminders
- Hair timeline entries with photos and notes
- Products categorized by type and brand
- Custom notifications and goals
- Hair profile: type, texture, scalp condition, and goals
5. Website Data & Cookies
Our website uses cookies to enhance your browsing experience. We only use cookies with your explicit consent.
Essential Cookies
Always active • Required for basic website functionality
- • Session management
- • Cookie consent preferences
Analytics Cookies
Optional • Help us understand how visitors use our site
- • Google Analytics (when activated)
- • Anonymous usage patterns
Marketing Cookies
Optional • For future advertising features
- • Google AdSense (when implemented)
- • Retargeting capabilities
6. iCloud Sync (PRO only)
🔒 Your data remains private
PRO users can back up data via iCloud. This uses your personal iCloud account with Apple's end-to-end encryption. We never access or view this data.
Apple's iCloud security policies apply. Learn more at Apple Security
7. HairelyaAI Chatbot
Our AI assistant powered by OpenAI provides personalized haircare advice:
Real-time Processing
Messages sent to OpenAI servers for immediate response
Anonymous Queries
No personal identifiers attached to messages
No History Stored
Conversations not saved or used for training
⚠️ Important: Don't share sensitive personal information in AI chats
8. Ads and Tracking
iOS App (FREE version)
- Google AdMob for ads
- ATT permission requested
- No personalized ads without consent
Website
- Cookie consent banner
- Google Analytics (future)
- Google AdSense (future)
You can change tracking preferences anytime: iOS Settings → Privacy & Security → Tracking
Learn more: Google Ads Policy
9. RevenueCat and Purchases
We use RevenueCat to manage PRO subscriptions across devices:
✅ What we DON'T store:
- • Payment card information
- • Billing addresses
- • Financial data
✅ What RevenueCat manages:
- • Subscription status verification
- • Cross-device sync for purchases
- • Receipt validation with Apple
All payments processed securely through Apple App Store. See RevenueCat Privacy
10. Data Deletion
You have complete control over your data:
iOS App Data
Uninstall the app to delete all local data
iCloud Data
Remove from Settings → iCloud → Manage Storage
Website Data
Clear cookies in browser settings
💡 Note: We don't store server-side data linked to your account, so deletion is instant and complete
11. Children's Privacy
Age Restriction: 13+
Hairelya services are not intended for children under 13. We do not knowingly collect data from minors. If you believe a child has provided personal information, please contact us immediately at support@hairelya.com
12. Your Rights Under GDPR
If you're in the European Union, you have the following rights:
📋 Right to Access
Request a copy of your personal data
✏️ Right to Rectification
Correct any inaccurate information
🗑️ Right to Erasure
"Right to be forgotten"
⏸️ Right to Restrict
Limit how we process your data
📦 Right to Portability
Receive data in portable format
🚫 Right to Object
Object to data processing
To exercise any of these rights, contact us at support@hairelya.com
13. Policy Changes
We may update this Privacy Policy as our services evolve. Significant changes will be communicated through:
- In-app notifications (iOS)
- Website banner notice
- Email (if subscribed to newsletter)
14. Contact Us
Have questions about our Privacy Policy or how we handle your data? We're here to help.
Data Controller: Hairelya Inc.
Registered Address: [Your Address]
Response Time: Within 72 hours